Responsible Gambling at Neo Spin

Neo Spin is committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, never a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.

Our Commitment

We take player welfare seriously and encourage all members to gamble responsibly. Our platform is designed for adults only, and we implement measures to prevent underage access.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a concern. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Feeling anxious, frustrated or irritable when not gambling
• Neglecting work, relationships or daily responsibilities
• Lying to others about your gambling habits
• Using gambling as a way to escape problems or negative emotions

If any of these apply to you, we encourage you to use the tools listed below or seek professional help.

Responsible Gambling Tools

Neo Spin offers several features to help you manage your gaming activity:

Deposit Limits

Set daily, weekly or monthly deposit limits to control how much money you add to your account. These limits can be adjusted at any time, though increases may require a cooling-off period.

Session Time Reminders

Activate reminders that notify you of how long you have been playing, helping you stay aware of time spent on the platform.

Self-Exclusion

If you need a break, you can request a self-exclusion period. During this time, your account will be inaccessible and you will not receive promotional communications.

Account Closure

You may request permanent account closure at any time by contacting our support team.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Do not gamble under the influence of alcohol or drugs
• Treat gambling as entertainment, not a source of income
• Balance gambling with other hobbies and activities

Support Organisations

If you or someone you know is struggling with problem gambling, the following organisations offer free and confidential support:

Underage Gambling Prevention

Gambling is strictly prohibited for individuals under the legal age. Neo Spin employs verification procedures to confirm player identity and age. We recommend using parental control software if minors have access to your devices.

Contact Us

If you have questions about responsible gambling or need assistance with any of the tools mentioned above, please reach out to our customer support team. We are here to help you maintain a safe and enjoyable experience at Neo Spin.